A washing machine hose lets go at 2am and suddenly your Exeter laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
Call +1-844-578-1604
Avg. arrival under 60 minutes in Exeter
Written estimate, no hidden line items
IICRC-certified technicians on every truck
We run our Exeter operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Our Exeter dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
Ongoing training matters more to us than a certificate on the wall — drying standards and equipment change, and our crews train against the current standard, not the one from five years ago.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
A ring that reappears within weeks of a fresh coat of paint means the moisture source is still active, and it's usually a plumbing line, not a roof issue, especially near bathrooms.
If a dehumidifier and open windows don't clear the smell within a day or two, there's an active moisture source that ventilation alone won't solve.
Hardwood cupping at the edges, laminate lifting at the seams, or carpet that stays spongy days after you last noticed water — all three point to moisture sitting against the subfloor.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Wallpaper that suddenly lifts at the seams after holding fine for years often signals a change in the humidity or moisture level inside that wall cavity.
A small patch of mold in a corner or along a baseboard means conditions behind that surface have supported growth for a while — the source needs to be found, not just wiped away.
Catching two or more of these signs at once usually means it's past time for a proper inspection.
Treating Flood Damage Cleanup as a single continuous job, rather than a series of handoffs, is what keeps timelines shorter and documentation consistent.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
Moisture meters classify the water as Category 1, 2, or 3 on arrival, which determines whether it's a straightforward extraction or a full contamination protocol.
We don't call a structure dry based on a visual check — the moisture meter has the final say before equipment comes down.
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
Once moisture readings confirm the structure is dry, the same team that documented and dried the loss hands off directly into drywall, insulation, and flooring repair.
Furniture, electronics, and documents get assessed on-site, with salvageable items cleaned and stored while the space dries.
This is the same sequence every job follows, whether it's a single flooded room or a full commercial loss.
Real person, real questions, fast routing — the goal is getting a truck moving within minutes of hanging up.
Moisture meters and thermal cameras trace exactly how far water has traveled, including inside walls and under flooring where it's invisible to the eye.
Standing water comes out first with commercial extraction equipment, then air movers and dehumidifiers go to work based on the readings just taken.
Every affected area gets re-tested before we call the job complete — no shortcuts on the sign-off.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
We'll show you the credentials before we show you the invoice, if that's what puts you at ease.
Regionally staged trucks mean a crew often arrives before a national chain's call center finishes the intake questionnaire.
You get a written estimate before equipment turns on, not a surprise invoice after the fact.
A guarantee only counts if it's backed by a second moisture reading, not just good intentions.
If our readings don't hit a safe drying standard on schedule, equipment stays running at our cost until they do — that's the bar we hold ourselves to.
Technicians aren't rewarded for closing jobs quickly, which keeps the incentive pointed at actually finishing the drying right.
Call +1-844-578-1604Aqua Guard Water Damage routes crews across Exeter and its surrounding zip codes, including 4435, so response times hold steady no matter which side of town the call comes from.
We track call patterns by zip code across Exeter to keep crew staffing matched to where emergencies actually happen.
"I've dealt with contractors before who talk a big game and disappear. The crew here in Exeter actually showed up on time and stayed in touch through the whole drying process."
Renee A., Exeter"The daily moisture log gave me something concrete to look at instead of just being told to trust the process."
Owen D., Exeter"The sewage backup in our basement bathroom got the full PPE-and-disinfection treatment, and they walked me through exactly why certain materials had to go."
Fatima J., Exeter"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Exeter"We had a slow leak for weeks without noticing, and thermal imaging found moisture in a spot we never would have checked ourselves."
Grace T., Exeter"Working a commercial job around our business hours could have been a scheduling nightmare, but they made it simple."
Nathaniel W., Exeter"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Exeter"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Exeter"Our upstairs bathroom leaked into the kitchen ceiling below and the crew traced it back to a failed wax ring on the toilet, not just patched the visible ceiling stain."
Melissa C., Exeter"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Exeter
